Defense DNA

Legal

Support

Help with your DDNA account, projects, and connected AI assistants.

Contact support

Email contact@defense-dna.com for account, project, or connection support. Include the product area, what happened, and a safe way to reach you. Do not send passwords, access tokens, or sensitive project content by email.

AI-assistant connections

If an assistant cannot connect, tell us which assistant you use and the error you see. You can review or disconnect an existing connection in DDNA. For privacy questions, see our Privacy Policy.

Earlier store orders

Review the Store Policy for shipping, cancellation, and eligible return or refund requests. For help, email contact@defense-dna.com with the email used at checkout and a brief description of the issue. Do not send payment-card numbers or other sensitive information by email.